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Paul

The first point I must say is, at last we have a proactive broker who is there to assist, help and provide advice long after you have signed on the dotted line and given them your business.

My dealings with Kirstin and Bryan have been a pleasure and they show genuine concern in regard to ensuring we get the right policy that suits our business model for all aspects of our business, be it, Workers Compensation, public liability, professional indemnity and vehicle insurance.

At all times their approach, contact and actioning have been totally professional. I have been very impressed with their technical knowledge of the insurance industry and what is required. Their application is second to none and when we have had the need to lodge a claim they have been there all the way with issues resolved speedily, professionally and more important with ownership as if the claim was their personal claim.

As a company we have invested approximately 4-5 million dollars in insurances over the last ten years and we have never received the support and customer service given by Kirstin and Bryan.

The biggest praise I can bestow is that I have been that impressed by the delivery and caring that I have moved all my personal vehicles and homes over to be looked after by them.

The two of them are an asset to LML and it is a pleasure dealing with them.